Effective Date: January 1, 2025
Information We Collect
When you contact FreeTowNow for towing or roadside assistance, we may collect your name, phone number, email address, vehicle information, location data, and insurance details. This information is necessary to dispatch our tow trucks, coordinate with body shops, and process insurance claims on your behalf.
How We Use Your Information
We use the information we collect to provide towing and roadside services, communicate with you about your service request, coordinate with our partner body shops and insurance companies, improve our services, and comply with legal obligations. We do not sell your personal information to third parties.
Cookies and Tracking
Our website uses cookies and similar technologies to analyze site traffic, understand visitor behavior, and improve your browsing experience. You can control cookie settings through your browser preferences. Essential cookies required for site functionality cannot be disabled.
Third-Party Services
We may share your information with trusted third parties who assist us in operating our business, including partner body shops for vehicle repair, insurance companies for claim processing, payment processors, and analytics providers. These parties are obligated to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. To exercise these rights, contact us using the information below.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
FreeTowNow26921 Ruether Ave, Santa Clarita, CA 91351
Email: [email protected]
Phone: 1 (661) 555-0104
