Towing & Roadside Assistance You Can Count On

Yes, towing is 100% free for accident and insurance claim cases. Our partner body shops cover the full towing cost because they receive the vehicle for repairs. This means you pay nothing out of pocket for the tow itself, with no hidden fees, no mileage surcharges, and no surprise charges at any point. To qualify, your vehicle must have been involved in an accident where repairs will be processed through an insurance claim. We handle everything from pickup at the accident scene to delivery at the certified body shop, and the entire process costs you zero dollars.

Any vehicle involved in a traffic accident where repairs will be processed through an insurance claim qualifies for free towing. This covers rear-end collisions, side-impact crashes, T-bone accidents at intersections, multi-vehicle pileups, and single-car accidents caused by another driver. Your vehicle does not need to be undrivable to qualify, though we strongly recommend towing over driving a damaged car. You will need an active auto insurance policy or a valid claim filed against the at-fault driver. If you are unsure whether your situation qualifies, call us and our dispatch team will walk you through the requirements in under two minutes.

We can still help you even without insurance. In that case, we offer affordable flat-rate towing with transparent pricing quoted before we dispatch a truck. We accept credit cards, debit cards, and cash on site. For larger tows or longer distances, we also offer flexible payment options so you do not have to cover everything at once. If you are stranded after an accident and need emergency help, call us immediately regardless of your insurance status. We will get you and your vehicle to safety first and sort out payment details after.

For qualifying accident and insurance cases, you pay zero dollars at every stage of the process. The tow from the accident scene, the transport to the body shop, and the initial vehicle damage assessment are all included at no cost to you. Our certified partner body shops cover our towing fee directly because they perform the insurance-covered repairs on your vehicle. Your insurance company pays the body shop for the repair work, and the body shop pays us for the tow. At no point does anyone send you a bill for the towing service, and there are no deductibles or co-pays related to the tow itself.

We transport your vehicle to one of our certified partner body shops located closest to you. Our network includes shops across the San Fernando Valley and Santa Clarita, so there is always a qualified facility nearby. Every partner shop is licensed, insured, and has extensive experience processing insurance claim repairs from start to finish. When you call, our dispatcher will recommend the nearest partner shop, but you can also request a specific facility if you have a preference. If you already have a body shop in mind that is not in our network, let us know and we will do our best to accommodate the request.

Our average response time across the San Fernando Valley and Santa Clarita is 15 to 25 minutes from the moment you call. When you contact us, our dispatch team identifies the nearest available tow truck using GPS tracking and routes it directly to your location. You will receive a confirmation call or text with your driver name, truck number, and estimated arrival time. Response times can vary during heavy traffic hours or in more remote areas, but we operate a large fleet positioned throughout the Valley and Santa Clarita to keep wait times short. We dispatch trucks 24 hours a day, 7 days a week, including holidays.

We cover the San Fernando Valley and Santa Clarita. Our service areas include Van Nuys, Sun Valley, Burbank, Santa Clarita, Granada Hills, San Fernando, North Hollywood, North Hills, and Northridge. Our trucks are positioned across all nine areas to maintain fast response times regardless of where your accident occurs. Whether you are on the I-5, the I-405, the CA-118, the US-101, or any local street in the Valley, we can reach you within 15 to 25 minutes. We continue to expand our coverage, so if your location is not listed, call us and we will confirm whether we can reach you. Visit our Areas page for a full map and details on each service zone.

Yes, we tow motorcycles using specialized loading equipment and secure tie-down systems designed to prevent any movement or damage during transport. Our drivers are trained in proper motorcycle handling, including sport bikes, cruisers, and touring models. For RVs, large trucks, and oversized vehicles, we dispatch heavy-duty tow trucks from our fleet that can handle weights well beyond standard passenger cars. We also carry specialized dollies and wheel-lift attachments for vehicles with low clearance or all-wheel drive systems. Pricing for motorcycle and heavy-duty tows may differ from standard car towing, so call us for a quick quote before we dispatch.

We work with all major insurance providers, including State Farm, Geico, Progressive, Allstate, Farmers, and USAA, as well as dozens of regional and specialty carriers. Our team handles all the paperwork and direct communication with your insurance company on your behalf. This includes filing the towing documentation, coordinating with adjusters, and ensuring the body shop receives proper claim authorization before starting repairs. You do not need to make separate calls to your insurer about the tow. If you have a less common insurance provider, call us and we will confirm compatibility before dispatch.

We still provide free towing to a certified partner body shop for a full damage assessment, even if you suspect the car might be totaled. The body shop inspects the vehicle and documents all damage, then submits a detailed report to your insurance company. If the insurer determines the vehicle is a total loss, meaning repair costs exceed the car market value, your insurance adjuster will walk you through the settlement process. The body shop assists with secure vehicle storage while the claim is processed and coordinates directly with the insurance company on your behalf. You will not owe anything for the tow or the initial assessment, regardless of the outcome.

When police or CHP respond to an accident, they often call a rotation tow company to clear the scene quickly. However, California law gives you the right to choose your own tow provider. Rotation tow companies may charge $150 to $300 or more in fees, plus daily storage at a random lot. FreeTowNow dispatches a free flatbed directly to the accident scene and delivers your vehicle to a certified body shop in the San Fernando Valley or Santa Clarita. You avoid surprise charges, your car goes straight to a qualified repair facility, and the entire tow costs you nothing.

The average tow in California starts at $75 to $125 as a base fee, plus $2 to $4 per mile. After-hours calls add a $50 to $75 surcharge, and impound storage runs $40 to $75 per day. A single accident tow can easily exceed $300 before your car even reaches a repair shop. In the San Fernando Valley, rates are on the higher end due to traffic and demand. With FreeTowNow, accident towing is completely free. Our partner body shops cover the towing cost directly, so you pay zero dollars from pickup to drop-off at a certified shop.

Yes, California law explicitly protects your right to choose any licensed body shop for your vehicle repairs. Your insurance company can recommend shops, but they cannot require you to use a specific facility. You are free to select a shop based on quality, location, and your own preferences. FreeTowNow works with a network of certified body shops across the San Fernando Valley and Santa Clarita, all fully licensed and experienced with insurance claim repairs. When you call us, we recommend the nearest partner shop, but the final choice is always yours.

After a freeway accident, CHP typically calls a rotation tow company to clear your vehicle from the roadway as fast as possible. The tow goes to the nearest storage lot, not a body shop. Storage fees start accumulating immediately, often $50 or more per day. If your car sits there over a weekend, you could owe several hundred dollars before you even see it. Instead, call FreeTowNow as soon as the accident happens, even from the scene on the I-5, I-405, or CA-118. We dispatch a flatbed to bring your vehicle directly to a certified repair shop at no cost to you.

CHP does not tow vehicles themselves. They call a private tow company from their approved rotation list to clear the freeway. At the scene, you typically have little say in which company shows up. The rotation tow driver takes your vehicle to a storage lot, not a body shop, and storage fees begin right away. You then have to arrange a second tow to get your car to a repair facility. FreeTowNow eliminates this entire cycle. Call us from the scene and we send a flatbed that takes your vehicle straight to a certified body shop in one trip, completely free.

Never allow an unsolicited tow truck to load your vehicle at an accident scene. If a truck arrives without being called, ask for the company name, business address, and CPUC license number before agreeing to anything. California law requires tow operators to provide a written estimate before moving your car. Do not sign blank forms or authorizations under pressure. If you feel uncomfortable, call 911 or the non-emergency police line. The safest approach is to call FreeTowNow before any random tow truck arrives. We provide free, transparent towing to a certified shop with no hidden fees.

Collision towing handles vehicles that have sustained accident damage, which may include structural issues, fluid leaks, broken axles, or deployed airbags. These vehicles require a flatbed truck to avoid further damage during transport. Regular towing covers breakdowns, dead batteries, flat tires, and other non-accident situations where the vehicle is mechanically disabled but structurally intact. A wheel-lift or dolly tow is often sufficient for breakdowns. FreeTowNow provides both types of service across the San Fernando Valley and Santa Clarita. Collision towing after an accident is always free through our partner body shop program.

It depends on your policy. Basic liability insurance does not include towing or roadside assistance. If you carry comprehensive or collision coverage, your policy may reimburse towing costs, but you often pay upfront and file for reimbursement later. A separate roadside assistance add-on typically costs $2 to $10 per month and covers a limited number of tows per year. With FreeTowNow, your accident tow is free regardless of what your policy covers. Our partner body shops pay for the tow directly, so you never need to file a towing claim or wait for reimbursement.